Get the support you need and deserve - 24/7! Parallels provides support around the clock so you get the answers you need when you need them. Software support, product installations and upgrades, and professional services are all available from Parallels.
Please select the product and support options desired for your product license.
* Choose the correct number of required hour packages after you have added it to the basket. Contact Parallels support with a description of the problem to get an estimation on the required hours before purchasing the service hours.
We provide phone support for questions about product functionality, prices for products and known issues covered in Parallels knowledge base. Complex issues requiring investigation of the problem and work of Parallels technical support engineers on customer's server(s) can be reported by phone support owners on the phone. Further work of Parallels technical support staff takes place offline. At customer's request updates on work progress can be received either by phone or e-mail.
Parallels Software Update Service (SUS) Details
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